The Franklin R717 / T9 and RT410 / T10 are popular 4G mobile hotspots sold by T-Mobile, but they come network-locked, allowing usage only on T-Mobile. Unlocking your router with an 8-digit alphanumeric code will enable it to work with other network providers, offering you greater flexibility and freedom.

Step-by-Step Guide to Unlock Your Franklin Router

Connect to Your Mobile Hotspot

    • Power on your Franklin router.
    • Connect it to your computer or smartphone via Wi-Fi.

    Access the Router’s Web Interface

      • Open a web browser and go to http://mobile.hotspot/.
      • This will load the router’s web interface where you can access device settings.

      Locate the 15-Digit IMEI Number

        • Navigate to the About page here: http://mobile.hotspot/about/.
        • Locate and copy the 15-digit IMEI number displayed on this page. You will need this to purchase your unlock code.

        Purchase the 8-Digit Alphanumeric Unlock Code

          • Visit Franklin Unlock Code page and enter your device’s IMEI number and email to purchase the unlock code.
          • After completing the payment, you’ll receive an 8-digit alphanumeric unlock code in your email.

          Enter the Unlock Code in Settings

            • Return to the router’s web interface and navigate to the Settings page: http://mobile.hotspot/settings/mobile_network-sim.html.
            • Under Mobile Network, select SIM.
            • In the Carrier Unlock section:
              • Set Desired Action to Carrier Unlock.
              • Paste the unlock code you received into the Enter Unlock Code field.
              • Click Unlock.

            Reboot the Device

              • The router will now reboot automatically.
              • Once it restarts, insert any non-T-Mobile SIM card to enjoy the unlocked functionality.
              • Note: Ensure the network you want to switch to operates on frequencies compatible with your Franklin router before you purchase this service!
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