At Tech Unlock Hub, we strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely happy with your purchase, please review our refund policy below.
Eligibility for Refunds
- Refund requests are accepted within 30 days of purchase.
- To be eligible, the product/service must be unused and in the same condition as when you received it.
- Services that have already been provided or activated are not eligible for a refund.
Non-Refundable Items
- Certain services, such as digital downloads, activation codes, and custom services, are non-refundable.
- Items purchased on sale or with a discount may also be ineligible for refunds unless stated otherwise.
Requesting a Refund
- To initiate a refund, please contact us at [email protected] with your order number and reason for the refund.
- We will review your request within 5 business days and notify you of the approval or rejection.
Refund Processing
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5–10 business days.
- If you haven’t received a refund within this time, please check with your bank or contact us for further assistance.
Exchanges
- If you received a defective or damaged item, you may request an exchange instead of a refund. Please contact us within 30 days to arrange an exchange.
Late or Missing Refunds
- If you haven’t received a refund, first check your bank account, then contact your credit card provider, as it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at [email protected].